Once the ticket is issued by the airline, cancellations or changes to your booking may not be possible. support@myholidays.com Sit back, relax, power up your device and explore what the world has to offer you, through myholidays.com Myholidays Tours W.L.L 3rd Floor , Regency Group Holding Suhaim Bin Hamad Street, P.O. Menu Skip to content. Denied Boarding - Documentation as why you were denied boarding of your scheduled departure will be required Traveling in a group is always fun but the planning process can be a hassle. MH reserves the right to change the terms, conditions, and notices under which this website is offered and you agree to accept and be bound by those terms, conditions, and notices that are in effect at the time of your use of MH website and facilities. In case of Non Receipt of E-Ticket, you must intimate our Customer Service at least 24 hours prior to Departure to validate whether you provided the correct Email Id at the time of Booking and to receive the E-Ticket by providing the correct E-mail ID. MH and its Affiliates and their respective suppliers have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, re–routing or acts of any government or authority. We'll collect these charges from you when we make the changes to your travel plans. You need to carry appropriates travels permissions (Valid Passport, Visa, Immigration clearance etc.) The primary guest must be at least 18 years old to be able to check into the hotel. No- Show - Documentation advising why you were unable to make your scheduled departure will be required Reservations. By offering for sale travel to particular destinations, MH does not represent or warrant that travel to such point is advisable or without risk. Peru +34 918 340 525. The Cancellation Policies of the Hotels are dynamic and may change from time to time. No waiver by MH of any provision of these Terms and Conditions shall be binding except as set forth in writing and signed by its duly authorized representative. Readers should seek appropriate independent legal and financial advice from a regulated professional. Traveling in a group is always fun but the planning process can be a hassle. Any correspondence with, you prior to MH aforesaid confirmation, will not be treated as any acceptance of your request. Any rights not expressly granted herein are reserved. Myholidays Group Booking. Contact MyHolidays customer service. Our fees are in addition to any airline and/or other supplier imposed fees and charges. Argentina +54 11 5272 3233. In case of rescheduling of the ticket, MH re-issue the insurance as per the revised dates. You are responsible for complying with the laws, regulations, Orders, demands and travel requirements of countries or origin, destination and transit. We do not guarantee any cancellation. In the event of Cancellation the money shall be debited from your credit card directly by the Hotel as per Cancellation Policy of the Hotel. Close. MH in no way be held liable to any deficiencies of service and/or in any dispute between the customer and the third party service provider. Europe. Similarly accommodation can be denied to guests posing as a Couple if suitable proof of identification is not presented at check-in. You are responsible for complying with each airline's terms and conditions, which may differ (for example, check-in times and limits on baggage size/weight). It is mandatory to contact us for all refunds, as the airline will not be able to refund your tickets booked at MH website. For any feedback, questions, or inquiries, email us at: thushara@myholidaycompany.com. You may be required by the relevant Travel Supplier(s) to present a valid credit or debit card at the time of check-in at the hotel and/or at the pick-up location of the car rental company to provide confirmation of authorized card usage and/or to secure any additional charges. • you are not a "no show" (most "no show" bookings are in-eligible for any waiver from suppliers for refund processing); and While you may make limited copies of your travel itinerary (and related documents) for travel or services purchased through this website, you agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from this website. Please ensure that all information given by you while booking is correct. You may travel to certain destinations which involve greater risks than others, entirely at your risk as to cost and consequences. Generally, all suppliers will charge a penalty for refund. The hotel reserves the right of admission. All Stores; Homepage All Stores My Holidays. Any reproduction or redistribution of the Software is expressly prohibited by law, and may result in severe civil and criminal penalties. The cancellation and date change charges/ fees are applicable before departure and are charged per sector, per passenger. You agree not to export or re-export the Software, directly or indirectly, to any countries that are subject to Qatar export restrictions. Monday – Friday: 9am – 8pm. The currency exchange rate and foreign transaction fee is determined solely by your bank on the day that they process the transaction. We can accept refund requests only if All the conditions listed below have been met: number 82210 In case of Booking/Ticket cancellation, Myholidays.com handling fee will be ‘Airline Charges’ + ‘QAR 150 *’ which is subject to change. MH makes no warranty, express or implied, concerning the website and/or its contents and disclaims all warranties of fitness for a specific purpose and warranties of merchantability in respect of services including any liability, responsibility or any other claim, whatsoever, in respect of any loss, whether direct or consequential to any user or any other person, arising out of or from the use of any such information. Christmas, New Year's Eve etc. Such airlines may charge their own fees for changes, refunds, or if exchanges are requested. Any software that is made available to download from this website ("Software") is the copyrighted work of MH and/or its suppliers. Unauthorized use of this Website or any of the information or material contained on this Website is illegal and as such may give rise to, amongst other things, a claim for damages and may also be a criminal offence. The hotel might block your credit card for the amount of the booking as per the hotel's terms and conditions and MH shall not be responsible for the same. Visa/Passport - A Visa/Passport decline letter is normally required in order to process a request The National is printed by United Printing & Publishing. All refund fees are charged on per-passenger, per-ticket basis. These materials are owned by MH or are used with permission from their owners or as otherwise authorized by law. 800 1990 (Qatar and UAE) +974 40 415 000 (Qatar and UAE) +44 203 011 0027 (United Kingdom) +61 283 787 959 (Australia) +33 180 146 328 (France) +34 918 340 525 (Spain) +49 30 255 579 980 (Germany) +39 287 369 859 (Italy) +27 104 469 086 (South Africa) +65 31 080 103 (Singapore) Suhaim Bin Hamad Street, PO Box: 9012 Doha Qatar. Contact Us . If you have any questions about these fees or the exchange rate applied to your booking, please contact your bank. Box no. United States of America +1 (646) 860-9579 / +1 (646) 759-2686. Stay tuned to all latest promotions and … Box 9012, Doha, Qatar C.R. Your booking request will be processed for confirmation of prices and availability of services requested by you. These Terms and Conditions (including the Privacy Policy contain all the terms relating to the use of this website. Some banks and credit card companies impose fees for international or cross border transactions. Switzerland +41 44 551 05 70. In certain cases where the airline may allow cancellations, a credit may be valid towards a future ticket purchase by the same traveler on the same airline. In some cases, you may be charged and billed in multiple transactions totaling the final total price due to our payment contracts with the Airlines. Most of our airline tickets are non-refundable. With Myholidays Group Bookings, you can rest assured of a seamless experience. Government imposed taxes and fees are subject to change. Apart from the airlines and other suppliers refund penalties, Myholidays will charge a post-ticketing services fee, as applicable. The cardholder must be a traveler listed on your Booking. Head Office. All reservations you book through us are subject to the following terms, conditions and notices as they exist at the time the reservation is made. H.E. South America. Mexico +52 (55) 7100 0610. support@myholidays.com +1 (646) 759 2686 Sit back, relax, power up your device and explore what the world has to offer you, through myholidays.com In the event of bookings by any travel agent/tour operator/consolidator/aggregator through the Site are detected, the Company reserves the right to cancel such bookings immediately without any notice to such travel agent/tour operator/aggregator/consolidator. Any and all changes made to the itinerary are restricted and are subject to airline fare rules, whichever is more restrictive; most of our tickets/hotels, do not allow any date or name changes after the booking is completed. MH and its partners may use cookies or other technologies to track and record anonymous, non personal information (not including your name, address email address or telephone number) about your visits to this and other websites in order to measure advertising effectiveness. Booking reference number. To cancel the tickets offline, call the customer care numbers +974 800 1900. Furthermore, booking international travel may be considered as an international transaction by your bank or card company, since we may pass your card details to an international travel supplier to be charged. Unmarried/unrelated couples may not be allowed to check-in. Where applicable, local airport taxes will be collected at time of check-in. If any dispute arises between you and MH during your use of our website or thereafter, in connection with and arising from your use or attempt to use this website, the dispute shall be referred to arbitration. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel. Expertise, professionalism, flexibility, these are our core values, together with commitment, trust & reliability. Hotel may deny check in to guests providing Id Proof of the same city as the hotel itself. In no circumstances shall MH will be responsible for the services provided by the service provider. support@myholidays.com +9668008500872 (toll free) Sit back, relax, power up your device and explore what the world has to offer you, through myholidays.com In addition, some banks and card companies impose fees for currency conversion. Myholidays Group Booking. All such bookings where the cancellation may be permitted must be cancelled prior to the scheduled departure time of the first flight segment by contacting our Refunds department. Our services fees associated with the original travel reservation or booking are not refundable. Do not enter numbers or special characters Please enter valid last name Join Now. You understand that any violation of any such supplier’s rules and restrictions may result in cancellation of your reservation(s), in your being denied access to the applicable travel product or services, in your forfeiting any monies paid for such reservation(s), and/or in MH debiting your account for any costs we incur as a result of such violation. Once the refund has been approved by the supplier it may take additional time for this to appear on your credit card statement. Welcome to UAEContact.com, your free source of information related to UAE Online Business Directory and Business Location. The passenger is required to check-in at least 3 hours prior departure for flights, else will be considered as a no show. With Myholidays Group Bookings, you can rest assured of a seamless experience. Europe. You agree to defend and fully compensate MH and its affiliates and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature, including but not limited, to reasonable legal and accounting fees, brought by third parties as a result of: Data protection is an important subject to MH. All rights reserved. Hotels reserves the right of admission. Do you really want to delete from your cart ? Only on confirmation to you about the prices and availability, MH will be bound to provide you the requested services subject however to you making full payment and complying with the relevant terms and conditions. (3 days) prior to departure date. support@myholidays.com Sit back, relax, power up your device and explore what the world has to offer you, through myholidays.com Myholidays Tours W.L.L 8th Floor, Regency Business Center, Al Baladiyan Street, P.O. There shall be no waiver of any term, provision, or condition of these Terms and Conditions, unless such waiver is evidenced in writing and signed by the party granting such waiver. Colombia +57 (4) 204-0705. As per the airline rules, the standard check-in time begins 3 hours before departure. www.myholidays.com. Upon receipt of your request we will work with the suppliers such as airlines, hotels to generate a waiver based on airline and other supplier rules and notify you of the supplier decision. North America . It is advisable you print your outbound and return portions of your e-ticket confirmation for all flights prior to travelling. Your breach of these terms of use or the documents referenced herein; Your violation of any applicable law including but not limited to violation of intellectual property rights of a third party; or. Enter your trip details to get attractive fare alerts: access, monitor or copy any content or information of this website using any robot, spider, scraper or other automated means or any manual process for any purpose without express written permission of MH; violate the restrictions in any robot exclusion headers on this website or bypass or circumvent other measures employed to prevent or limit access to this website; take any action that imposes, or may impose, in the discretion of MH, an unreasonable or disproportionately large load on the MH’s infrastructure; or. Argentina +54 11 5272 3233. Saturday: 9am – 7pm. You have been successfully registered. Processing times for cancellation and refund requests vary and shall be done within 7 to 15 days. France +33 1 80 14 63 28. HOLIDAY HERE THIS YEAR HOMEGROWN ESCAPES from $199 * pp Hot Deals GOLD COAST LUXE 3 NIGHT SHERATON ESCAPE from $449 * pp BOOK NOW DESERT DREAMING DISCOVER ULURU from $599 * pp BOOK NOW DRINKS ARE ON US ESCAPES WITH WINE & DINE CREDITS from $299 * pp VIEW DEALS CITY ESCAPES INDULGENT CITY STAYS from … • you have applied for a cancellation and refund with us and if the fare rules provide for cancellation and refunds; UAE Contacts and Business Locations UAE's free online business directory listing. You agree to abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and with the supplier’s rules and restrictions regarding availability and use of fares, products, or services. Visit Us: Abu Dhabi. Without valid ID the guest will not be allowed to check in. Contact Us. Passenger types = Adult, child, senior, infant, student, military. You agree that MH reserves the right to bring an action against you in any country it deems appropriate. The rebooking charges as applicable will be collected by MH. Sit back, relax, power up your device and explore what the world has to offer you, through myholidays.com Myholidays Tours W.L.L 3rd Floor , Regency Group Holding Suhaim Bin Hamad Street, P.O. UAE 97180003110079 (toll free) Qatar 800 1990 (toll free)/+974 40415000. Colombia +57 (4) 204-0705. Even if you decide to cancel the Booking/Ticket directly with the Airline, you are still liable to pay ‘Cancellation Penalty’ to Myholidays as per the Myholidays cancellation policy. No refund would be applicable in case the hotel denies check-in under such circumstances. • we are able to secure waivers from suppliers to process this requested cancellation and refund. MH shall act only as a booking agent on behalf of third party service providers, it shall not have any liability whatsoever for any aspect of the arrangements between the service provider and the user as regards the standards of services provided by the service providers. Myholidays Voucher Code January 2021 . These fees will only be assessed if a refund has been authorized by the supplier or a waiver has been received and when the airline/supplier rules permit such refunds MH will not be responsible for any check-in denied by the hotel due to the aforesaid reason. Insurance is a third party product and is subject to terms and conditions of the third party service provider. The hotel will charge you directly for these when you're checking out. The hotel pictures/information on the website, including amenities and facilities are provided by the hotel / service providers. Canada +1 (438) 798 0660. Bookings done under offers are not refundable. done before departure. Once you have provided our customer service agent with your cancellation request, we will then send you an email notification that your request has been received. We're available 24/7 because it's never too late to plan your holiday. Our Website may contain links to other websites operated by third parties other than MH. Cancellations can be done online as well through our call-centre. 2. Please try again later. This information is for reference only. Continue to myholidays.com . MH is not responsible for any issues related to documents (invalid or inappropriate travel documents). www.myholidays.com, its affiliates and/or their respective and "you" refers to the user/customer booking a reservation though us directly through this website, or indirectly through any of our affiliates through whom we provide services. Peru +34 918 340 525. and treat the booking as a "No Show". MH does not accept liability for damages, losses, or delays that may result from improper documents for entry, exit, length of stay, or from travel to such destinations. Duplicate Tickets - Copies of all tickets, reflecting exact same itineraries booked with us will be required in order to process a refund request. In addition, whether or not you have a commercial purpose, you agree not to: You agree to immediately notify the COMPANY of any unauthorized use of this web site through e-mail or other modes of communication. North America . MH shall have no obligation to take the needs of any User into consideration in connection therewith. We are not responsible for any transaction that is declined based upon a credit/debit card that is declined by the issuing company or a travel provider or if, for any reason, the debit/credit card billing address and/or credit card verification number cannot be verified in a timely manner, nor are we responsible for any changes in fare or any other charges that may occur during our validation process. number 82210 For any discrepancy that exists between the website pictures and actual settings, MH is not liable and responsible. Box 9012, Doha, Qatar C.R. Most of our airline tickets, hotels and service fees are non-refundable. All refund fees are charged on per-passenger, per-ticket basis, Suhaim Bin Hamad Street, P.O. This only provides you with an acknowledgement of your request and provides you with a tracking number. Please note that the Total Amount of the Multiple Charges added together will not exceed the amount shown on the Payment Page at the time of booking. 938533; care@holidayme.com; UAE Toll Free: 800454545 KSA Toll Free: 920002963 Malaysia: 1800818857 Worldwide: +97142457300. (2 days) prior to departure date. Only available if our Travel Suppliers' fare rules allow cancellation and refunds, and we have accepted your request for a refund, you are not a "no show" (most "no show" bookings are in-eligible for any waiver from suppliers for refund processing), and if we are able to secure waivers from suppliers to process this requested cancellation and refund. When you are ready to make your new booking and wish to use your airline credit, you will be required to the pay fare difference (if any), applicable airline penalties and any applicable Myholidays post-ticketing charges. Your bank may debit its own separate charges from refunds made to your credit card or bank account. All Airline Refunds/Credits are subject to each airline fare rules, policies and processes All rights are reserved, worldwide. Cancellation cancel@myholidays.com. support@myholidays.com 800 1990 (toll free) / +974 40415000 Sit back, relax, power up your device and explore what the world has to offer you, through myholidays.com The carriers, hotels and other suppliers providing travel or other services for MH are independent contractors and not agents or employees of MH. This site is for consumer use only. You agree to defend and indemnify the Company, its affiliates, and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by: You shall be solely and exclusively liable for any breach of any country specific rules and regulations and MH cannot be held responsible for the same. If you have any questions / concerns / comments / feedback about MH website or our Terms of Use, please contact: Go ahead and type in your email address and we’ll get you up and running again in no time. Your stay does not include additional personal expenses like telephone charges, meals that aren't part of your meal plan, any hotel services you use (like laundry and room service) or tips. If any part of these Terms and Conditions are found by any court, tribunal, administrative body, or authority of competent jurisdiction to be illegal, invalid, or unenforceable then that provision will, to the extent required, be severed from these Terms and Conditions and will be ineffective without, as far as possible, modifying any other parts of these Terms and Conditions and this will not affect any other provisions of the amended Terms and Conditions, which will remain in full force and effect. Oman 96880078673 (toll free) Saudi Arabia 9668008500872 (toll free) Israel +972 3 7208914 . MH does not support changes and modifications to online bookings once they're made. For any service related issues and/or any disputes regarding insurance needs to be settled directly with the third party service provider. MH and or its Affiliates and their respective suppliers are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any air carriers, hotels or other suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from. your breach of this agreement or the documents referenced herein; your violation of any law or the rights of a third party; or. Spain +34 918 340 525. MH is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. United Kingdom +442030110027 / … Your correspondence or business dealings with or participation in activities such as but not limited to promotions found in or through such websites are solely between you and such parties. Regarding insurance needs to be carried by every person above the age 18... And other suppliers refund penalties, Myholidays will charge a post-ticketing services fee, as applicable will prosecuted. Time to time post-ticketing services fee, as applicable will be collected MH! Final total amount displayed or quoted by our agent travel Consultants ca n't wait to help you plan special! 'Re available 24/7 because it 's never too late to plan your Holiday day... Imposed taxes and fees check-in denied by the airline, get in touch with the airline, which made! Various services offered by MH, policies and procedures booking request will be collected at of.: 1800818857 Worldwide: +97142457300 ) need to carry appropriates travels permissions ( valid Passport,,... Charged on per-passenger, per-ticket basis, Suhaim Bin Hamad Street, Doha, Qatar listed on myholidays uae contact number is. Flights, else will be collected at time of check in/cancellation of the and! 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However if the new fare is lower than the original travel reservation booking! Its own policies and procedures, which may vary by flight and booking.! If the new fare is subject to change as per the revised dates our airline tickets are 100 non-refundable. Airline fare rules, the most Restrictive cancellation rule will apply License and Passport UAE 's free Business. Prices and availability of services requested by you per passenger per journey for all prior! Disclaimers and Limitation of Liability by MH or are used with permission from their owners or as otherwise by. Or other services for MH are independent contractors and not agents or employees of.. Your outbound and return portions of MH any feedback, questions, or reproduce portions of your return ticket check-in! May be asked for proof of your return ticket at check-in can be denied to guests providing ID of... And regulations of Qatar fare, if any, applicable when the amendment is made for... No obligation to take the needs of any user into consideration in connection.. May change in the event the fare is lower than the original travel reservation or booking are not under control... Support team shall be in the interim period of booking and date change charges/ fees are non-refundable and charged! Individual/Group bookings requests which are not refundable 're checking out, or inquiries, email us at: @. Such airlines may charge their own cancellation policy and may charge their fees! On your statement are governed by each airline 's amendment charges charged by the airline, which not..., together with commitment, trust & reliability owners or as otherwise authorized by law as! Etc. all amendments should be used action against you in any country it deems appropriate cancel the tickets,! Post-Ticketing service fees are non-refundable services fees associated with the original travel reservation or booking not! Booking various services offered by MH shall survive termination best available fares to our valued customers booking and change... Or if exchanges are requested provides best available fares to our customer support team shall be the... An action against you in any country it deems appropriate notification does not control such websites, is! Refunds whatsoever special trip policy contain all the refunds shall be done within 7 to 15.! Allowance varies as per hotel policy & seasonality we 're available 24/7 because it 's worst. Any countries that are subject to change as per airline rules, the check-in! The user agreement between the website pictures and actual settings, MH is not to! 938533 ; care @ holidayme.com ; UAE toll free ) Saudi Arabia 9668008500872 ( free! Our columns does not constitute legal or financial advice and is not for! And are subject to airline fare rules, policies and procedures, which may vary by flight and class... 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National is printed by united Printing & Publishing an … my Holidays Coupons, Promo Codes Discount! 60-180 days from receipt of your e-ticket confirmation for all cancellations 642 ; Page! You with a tracking number / +1 ( 646 ) 860-9579 / +1 ( 646 ) 759-2686 do not any... A regulated professional Show '' that we are unable to provide a specific expiration date, which. For cancellation ) 759-2686 control such websites, and may result in severe civil criminal... The aforesaid reason have no obligation to take the needs of any user access this... Your booking may not be possible proof of your request to the use of this website be. Change without notice ( 646 ) 759 2686 Passport, Visa, Immigration clearance etc. ) /+974.... To discuss additional restrictions attached to your booking request will be the applicable.... Final total amount displayed or quoted by our agent: thushara @ myholidaycompany.com 're made airline... Qualify you for a refund additional time for this to appear on your booking is.... A valid photo ID has to be carried by every person above the age of 18 staying at the of.